BNSF Agriculture and Energy: 2025 Thanksgiving Operating Plan

This year, BNSF will observe the Thanksgiving holiday on Thursday, November 27, and Friday, November 28.  Agricultural trains will run as usual, and Grain Operations will maintain full coverage during this time.
 
Empty Shuttles
Customers with empty trains arriving at the loading facility after 12 p.m. Wednesday, November 26, may elect to move their official spot time to 6 a.m. Friday, November 28. During this time frame, trains may be loaded if desired.

Loaded Shuttles
Customers with loaded trains arriving at an unload facility after 6 p.m. Wednesday, November 26, may elect to move their official spot time to 6 a.m. Friday, November 28. During this time frame, trains may be unloaded if desired.

In either case, customers who elect to move their spot time must contact BNSF Grain Operations at least eight hours in advance and advise of their intentions for train, power and crew planning purposes.

There is no allowance for the Friday after Thanksgiving. Origination Efficiency Payment (OEP) or Destination Efficiency Payment (DEP) will be lost if customer(s) elect to operate outside of these allowances.

CARLOAD TRAIN SERVICE
While carload train service will continue uninterrupted over the holiday, BNSF intends to limit yard, local, and road-switch assignments at terminals in line with customer activity and demand. Note that connecting carriers with reduced operations due to the holiday might result in delays for interline traffic.

Please consult Demurrage Tariff 6004-C for details on free time and charges applicable for Labor Day. 

CUSTOMER SUPPORT
For interactive tracing 365 days a year, please use BNSF’s Tracing web tool by logging into the BNSF Customer Portal with your username and password and selecting Trace on the Home page. If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.
 
Customer Support will maintain a limited staff on Thanksgiving Day and Friday, November 28. Normal coverage will resume on Saturday, November 29.
 
Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.