Contact Us

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For all existing customers, use the Message Us form.

Have you checked our Frequently Asked Questions?

Whether you are a BNSF customer, a journalist, a public official, someone looking to work for or with BNSF, or a member of a community where we operate, we want to help you get to the right person. Here is a list of ways you can contact various departments within BNSF.

Journalists on deadline: Fill out our media request form available here.

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Send digital photos to BNSF. File types accepted: .pdf, .doc, .jpg, .gif, .tif, .png (5mb max.)